TERMS OF SERVICE

Welcome to Mat & Muse. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

This website is operated by Mat & Muse. Throughout the site, the terms “we,” “us,” and “our” refer to Mat & Muse. By visiting our site and/or booking a service with us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Eligibility

To use our services, you must be at least 18 years old or have permission from a parent or guardian. By booking a class or program, you confirm that you are medically fit to participate and that you take full responsibility for your health and wellbeing during any session.

3. Bookings and Payments

  • All class bookings must be made in advance via our website or third-party platforms like Momence or ClassPass.

  • Class packs and single sessions are non-refundable, non-transferable, and valid for the period specified at purchase.

  • We reserve the right to cancel or reschedule classes. In such cases, we will offer alternatives or credit where appropriate.

4. Cancellations and Refunds

  • For in-person classes, we require a minimum of 12 hours’ notice to cancel or reschedule your booking.

  • No-shows or late cancellations may forfeit the session without refund or credit.

  • For class packs, workshops, or special events, different cancellation policies may apply. These will be stated at the time of booking.

5. Waiver and Assumption of Risk

By participating in any class or service provided by Mat & Muse, you agree to do so at your own risk. You understand that physical exercise may involve strenuous activity and inherent risks. You release and hold harmless Mat & Muse, its instructors, employees, and affiliates from any liability for injuries or damages arising from your participation.

6. Intellectual Property

All content on this website, including logos, graphics, videos, class descriptions, and written content, is the property of Mat & Muse and may not be copied, distributed, or reproduced without prior written permission.

7. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. We are committed to protecting your data and only collect necessary details to process bookings and provide quality service.

8. Third-Party Services

We may use third-party services like Momence, ClassPass, Stripe, or Squarespace for booking and payment processing. We are not liable for the privacy practices, performance, or availability of these third-party services.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

10. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising out of or related to the website or services will be subject to the exclusive jurisdiction of the courts of New South Wales.